
FAQ
Find answers to common questions about Sahi Diet and our personalized nutrition planning service.
How long does the quiz take?
The quiz typically takes 3-5 minutes to complete. It includes questions about your health profile, dietary preferences, lifestyle, and goals.
Do I need to provide medical information?
We ask about your health conditions and dietary needs to create a personalized plan. However, our service is not a substitute for professional medical advice. Always consult with your healthcare provider before making significant dietary changes.
Can I retake the quiz?
Yes, you can retake the quiz at any time. Your previous responses will be saved, but you can update them to reflect any changes in your health or preferences.
How personalized is my diet plan?
Your plan is highly personalized based on your quiz responses, including your health conditions, dietary preferences, regional food choices, profession, and lifestyle factors. Our algorithm analyzes 150+ data points to create a plan tailored specifically for you.
Can I customize my plan after receiving it?
Your initial plan is generated based on your quiz responses. If you need adjustments, please contact our support team, and we'll work with you to refine your plan.
Does the plan include Indian foods?
Yes! Our plans are specifically designed for Indian cuisine and include regional favorites like roti, rice, dal, idli, dosa, and other traditional dishes, adjusted for your health goals.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets through our secure payment partner Razorpay.
Is my payment information secure?
Yes, all payments are processed securely through Razorpay. We do not store your complete payment card information on our servers.
Are there any hidden charges?
No, the price displayed at checkout is the final amount you pay. There are no hidden charges or fees.
How will I receive my diet plan?
After successful payment, you will receive your personalized diet plan via email in PDF format.
How long does it take to receive my plan?
Your plan is generated immediately after payment confirmation. You should receive it within a few minutes via email.
What format is the plan in?
Your plan is delivered as a comprehensive PDF document that includes meal recommendations, portion guidelines, and nutritional information.
How can I contact support?
You can reach our support team via email at [email protected]. We typically respond within 24-48 hours.
Do you offer phone support?
Currently, we provide support via email. For urgent matters, please email us and we'll prioritize your request.
Can I get help understanding my plan?
Absolutely! If you have questions about your plan or need clarification on any recommendations, please contact our support team. We're here to help you succeed.
Can I get a refund?
Refund policies vary based on the specific circumstances. Please contact our support team to discuss your situation, and we'll work with you to find a suitable solution.
What if I'm not satisfied with my plan?
We want you to be completely satisfied with your plan. If you have concerns, please contact us, and we'll work with you to make adjustments or address any issues.
Still have questions? We're here to help!
Contact us at [email protected]